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Newborn Care Specialists &
Nanny Placement Services

Personalized Care For You & Your Family

Newborn Care Nanny Placement Join Our Team
Newborn care specialist caring for a newborn baby

Childcare support that
Grows With You.
Personalized For You & Your Family. Newborn Care Nanny Placement Join Our Team
Overnight Newborn Care

Award-Winning Newborn Care & Nanny Services

We’re Boston Baby Nurse & Nanny

Boston Baby Nurse Awards 2026 - Excellent Reviews, Best Nanny Company Awards
Boston Baby Nurse & Nanny is the nation’s most prestigious postpartum and childcare agency, trusted by families for over 20 years, and now supporting families nationwide. Founded by Carole Kramer Arsenault, RN, IBCLC, and author of Newborn 101, our award-winning team provides expert newborn care, postpartum doula support, sleep consulting, lactation guidance, and professional nanny placement.

 

Recommended by Boston’s top doctors and leading birthing hospitals, we remain the first choice for parents seeking reliable, compassionate support from highly trained caregivers. With over 200 five-star Google reviews, families nationwide consistently praise the peace of mind and exceptional care we provide.

 

Voted a Boston Family Favorite since 2015 (10+ years in a row) and honored as the Best Agency in the Luxury Edition of Boston Common Magazine, Boston Baby Nurse & Nanny continues to set the standard for trusted, high-quality newborn and childcare services in New England, while proudly extending that same level of excellence to families throughout the United States.

 

Ready to get the support your family deserves? Schedule your free 15-minute Consultation today.

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John Liu profile picture
John Liu
15 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Lauren was fantastic, and we are so grateful to have had her support during the first months of our baby’s life. She is truly an expert at all things newborn: diaper changing, bathing, feeding, sleeping, comforting, clearing baby’s nose, etc. As first time parents, we really appreciated how generous she was with her pointers at just the right moments, while always keeping our priorities in mind. We truly learned a lot from her. She was also fantastic with our baby and we slept peacefully knowing he was being cared for by Lauren. Beyond helping us get more sleep and caring for the baby, she brought a warm, fun, calming presence into our home during this special stage of life. Boston Baby was also great to work with in terms of matching us with the right person for our needs, and easy communication for scheduling. We wholeheartedly recommend Boston Baby and Lauren!
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Emily Lafitte profile picture
Emily Lafitte
22 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We had such an amazing experience with Boston Baby Nurse. Coretta was so incredible and really changed my postpartum experience. Not only did she make this fragile time feel so much more doable, she has left us with so much knowledge and wisdom; we feel very confident as new parents and I owe a lot of that to Coretta! I would recommend this agency to any friend or family member. Thank you for everything!
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Trent Thakur profile picture
Trent Thakur
19 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Boston Baby Nurse & Nanny helped my wife and I tremendously following the birth of our first child. Casandra was a wonderful caregiver and a huge source of wisdom and guidance to us. We are already planning to request her help for baby #2! Personally, I do not do well without sleep, so I was extra nervous about the newborn stage. Simply knowing we had help from BBN&N quelled my anxieties in the weeks leading up to our son's arrival. Yet Casandra and the entire BBN&N team exceeded even my high expectations. They provide an extremely organized and impactful service that I recommend to any parents, new or experienced.
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Sahang-Hee Hahn profile picture
Sahang-Hee Hahn
17 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Stephanie has been a fantastic caregiver for our newborn son. She began supporting our family when our son was around five weeks old and helped us through an incredibly challenging period until he was approximately three months old. Throughout that time, she was consistently professional, detail-oriented, proactive, and compassionate. On her very first day, Stephanie quickly acclimated to our family and confidently took over our baby’s care so I could get some much-needed rest. When I woke up from a nap, I discovered that a baby bouncer we had received had been assembled, a sound machine had been unpacked and set up, and she had provided thoughtful recommendations for baby-friendly household products, including dish soap and laundry detergent. It felt as though our home had been transformed into a more infant-friendly environment in a matter of hours, and it gave me tremendous confidence that Wesley was receiving exceptional care. In the weeks that followed, Stephanie continued to provide outstanding support. She observed that Wesley was exhibiting symptoms consistent with silent reflux. Although our first pediatrician was initially skeptical, Stephanie continued to raise the possibility respectfully and without being intrusive. Her observations ultimately prompted us to seek a second opinion. As a result, our son was prescribed anti-reflux medication, which significantly improved his feeding. It is entirely possible that without Stephanie’s insight, our son would have continued to struggle unnecessarily. We were deeply grateful not only for her knowledge, but also for the thoughtful and respectful way she shared her recommendations. We always felt comfortable considering her advice and making our own decisions as parents. By the end of our time together, I felt far more confident in my ability to care for my child and had been given valuable time to recover from delivery. In addition to caring for our child, Stephanie assisted with meal preparation, light housekeeping, and countless other tasks that helped our family feel more rested and supported. After every visit, I felt refreshed, more capable, and better equipped to handle the challenges of the day. In my view, that is exactly what exceptional postpartum support should provide. I recommend Stephanie to other families without reservation and would gladly work with her again.
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Cherry Lim profile picture
Cherry Lim
8 June 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
This service is worth every penny!! You may feel anxious to have a stranger in your home taking care of your newborn, but the team is very communicative and vetted. They are all very responsive to any questions and open to anything that may be causing you anxiety. I never felt like I was left hanging or any request I wanted was out of line. Special shoutout to Sheena who is an angel on earth and saved my sanity during those first few months of care!
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Jane Bargmann
30 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We had the most wonderful experience with Ann from Boston Baby Nurse. She was with us for several months and is truly amazing, exceptional, A+++. She is an expert at sleep training; she got our newborn on a regular sleep schedule (now sleeping 11 hours! was not sleeping through the night before Ann) and helped her learn to self soothe. Ann is always on time, reliable, courteous, and a pleasure to interact with. She has a wonderful laugh and disposition; she provides feedback and advice in a constructive but not pushy way. She truly cares. Any family who has the opportunity to work with Ann is blessed. We will miss her terribly, as will Baby D!
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Jessica Zweig profile picture
Jessica Zweig
15 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
This was the best investment we made after having our second child. We were a little late to the game in scheduling, but Kelsey was able to find us a newborn care expert, Molly who was such a godsend, that we extended our care, and were given another expert, Meriyem who was equally amazing. I cannot recommend this service, save money on baby clothes and spend it on this instead!
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Charlotte profile picture
Charlotte
12 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Highly recommend! We found BBN&N through a friend who also had a great experience. Aliana was amazing with our daughter and allowed us to get some much needed rest a couple of nights a week so we could be better rested to parent our toddler while dealing with the newborn phase
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Nikki Haddad profile picture
Nikki Haddad
9 May 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
We had a wonderful experience with Boston Baby Nurse & Nanny, especially with Sonia, who supported us during the first few months of our daughter’s life! Having trusted overnight support made such a huge difference during the newborn stage. Sonia was incredibly reliable, warm, and attentive, and she left detailed notes each night about feeds, diaper changes, sleep, and how the night went overall. We always felt our daughter was in excellent hands and are so grateful for her support during such an important time for our family. We feel like we made it through the newborn trenches in large part because of BBNN!
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Erin Taylor profile picture
Erin Taylor
27 April 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I am a nanny and was nervous to work with an agency for the first time. I am used to negotiating my own contracts and finding my own jobs through word of mouth and wasn't sure what to expect. Wow -- I LOVE Boston Baby Nurse and Nanny and will never work without them again. Carol Ann is amazing and so kind and helpful -- she will help you find an amazing family match. Boston Baby Nurse and Nanny is such a proactive and supportive agency and makes sure that parents and nanny are happy and supported. I am so grateful to Carol Ann for everything she does. I cannot recommend this agency enough.

Why Choose Boston Baby Nurse & Nanny?

  • Over 15 years in business

  • Available 7 days a week with flexible scheduling

  • Comprehensive services from infant overnight care to nanny placement
  • Peace of mind with state of the art background checks
  • Strict adherence to the American Academy of Pediatrics standards

  • Robust online learning platform for nannies and parents
  • Customized care to meet every family’s unique needs

  • Voted Boston Family Favorite Since 2015

Featured Testimonial

We used Boston Baby Nurse for our first and had a wonderful experience so we knew we would reach back out for our second baby. Once again, this team was a lifesaver for our family. Kelsey was always responsive and helpful and continued to check in on how we were doing. I can’t say enough kind words about our newborn care expert, Coretta. She was incredibly knowledgeable and helped us feel at ease whenever anything changed in our daughter’s sleeping habits. We were able to get much needed rest as parents and always had full trust and confidence in Coretta’s care. I would highly recommend her and this team to anyone.”

Francesca, July 2025

Our Services

Overnight Newborn Care Boston

Daytime & Overnight Newborn Care

Our experienced overnight newborn care experts will provide both the education and support you and your baby need to rest easy. Learn More about Overnight Newborn Care

nanny placement agency

Nanny Placement

Connecting families with warm, responsible, and trustworthy caregivers. Boston Baby Nurse and Nanny was built on a unique and phenomenal foundation of nearly two decades of infant care. Learn More about Nanny Placement

Infant Sleep Coaching

Infant & Toddler Sleep Coaching

Are you tired of being tired? Chances are that your baby is too. The experts at Boston Baby Nurse & Nanny are devoted to helping you and your child get the sleep you need. Learn More about Infant Sleep Coaching

Daytime Newborn Care - Postpartum Help

Certified Postpartum Doulas

Our team of Certified Postpartum Doulas and Newborn Care Experts offer support for the whole family. Learn More about Postpartum Doulas

RN Services

Bringing home a newborn who has specialized medical needs or experiencing a difficult labor yourself can make the transition to home much more stressful. Learn more about RN Services

Household Manager, family assistant

Nanny Certifications

Sign up for a Boston Baby Nurse & Nanny Training Program today! Further your caregiver training and expand on your professional development. Learn More about Childcare Classes

Breastfeeding Support Online Class; Lactation class

Lactation Services

Enjoy customized support virtually or in-home with a Certified Lactation Consultant. We offer a variety of customized online sessions with breastfeeding support, pumping education and newborn care. Learn More about Lactation Consults

Special Needs Caregiver

A special needs caregiver will give parents the peace of mind knowing their child is in the hands of a trained professional who has a passion for working with children and families with special needs. Learn More about Special Needs Caregiver

mom changing infant's diaper

Parent Education

We have newborn classes designed to support and empower you! Newborn 101 and 102 are taught by a registered nurse. Learn what topics are included here

A SPECIAL RELATIONSHIP FROM DAY ONE

Hear From Our Clients

The Loomis Family

Parents of Newborn Twins

Liz & Baby Mack

New Mom Using Boston Baby Nurse and Nanny

Heidi & Daren

Using Newborn Care Expert

PARENTING TIPS & TRICKS

Latest Blog Posts

Family-Friendly Apple Orchards Near Boston (2026 Guide)

One of our favorite fall traditions as a family is apple picking. As the weather cools and New England’s foliage starts to turn, there’s no better time to visit a local orchard. Crisp apples, hayrides, cider donuts, and fresh air—it’s the perfect seasonal outing for kids of all ages. We’ve updated this list of

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