About Us

About Us

QUALITY CARE IS IN OUR ROOTS

Our Philosophy

Our team of experts at Boston Baby Nurse & Nanny knows that welcoming a new caregiver into the home is a big decision for parents. That’s why, for over a decade, we’ve committed to providing top notch care and highly trained professionals to meet all of your family’s needs. Whether it be newborn support, overnight care, sleep coaching, or nanny placement services, our team is here to help guide you every step of the way! We believe that education is an integral part of the job, and have developed a virtual training platform to provide professional development and growth opportunities for every caregiver, through all ages and stages.

BBN&N is known for our high standards, unparalleled integrity, and our dedication to the families we serve. This commitment to excellence makes us Boston’s most trusted and sought after childcare resource year after year. Serving families from Massachusetts to D.C.

Carole Kramer Arsenault

A letter from our Founder

Carole Kramer Arsenault, RN

As a labor and delivery nurse and parent educator working in Boston, I interacted with many families and saw that there was a need for top-notch newborn care. I founded Boston Baby Nurse & Nanny over a decade ago to support new and expecting parents. Over the years families have trusted and relied on BBN&N for high-end newborn care. In the last few years we have received many inquires for additional childcare options so we expanded our services to include nanny placements. Given the new demands brought on by Covid-19 and remote learning, we recently added Nanny Educator and Tutor Services so parents can feel confident that their children are getting the education they deserve. BBN&N prides itself in educating and providing in-home consultations to families and on-going trainings to their childcare providers. We are excited to serve families in Massachusetts, Connecticut and Rhode Island. Reach out to our leadership team today for an individual consultation to determine which service will best meet the needs of your family.

– Carole

THE BBNN FAMILY MAKES US DIFFERENT

Meet Our Leadership Team

Operations

Bryn Y.

Newborn Care Director & Operations Manager

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Kelsey D.

eLearning and Social Media Manager

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Diana H.

Program Consultant

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Nanny Placement

Nanny Placement Director

Ashley G.

Nanny Program Director

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Amy T.

Nanny Recruitment Manager

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Sarah P.

Nanny Recruiter

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Specialized Infant Care

Lactation Consultant

Olivia W.

Lactation Education Services Manager

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Kaitlin

Kaitlin M.

CPR Education Consultant

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Meet Our Newborn Care Team

Boston Baby Nurse & Nanny’s reputation for delivering high caliber care comes from having a team of warm and highly qualified Newborn Care Experts (NCE). We select only experienced caregivers who are Infant CPR certified and successfully complete our comprehensive training program. We provide on-going professional development to ensure that our NCEs are following the latest sleep safety guidelines, soothing techniques, and baby care recommendations from the American Academy of Pediatrics (AAP). In order to cater to each family’s unique needs, we have Registered Nurses (RNs), Licensed Practical Nurses (LPNs), Lactation Consultants, and Postpartum Doulas available as well.

Why Boston Baby Nurse & Nanny

  • Over 15 years in business
  • Available 7 days a week

  • Committed to family safety

  • State of the art background checks

  • Strict Adherence to the American Academy of Pediatrics standards 

  • Robust online learning platform for nannies and parents

  • Training provided by qualified medical and educational professionals

  • Providing childcare from birth and beyond

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