Daytime Newborn Care & Postpartum Doula2024-04-02T17:37:19-04:00

Certified Postpartum Doulas

Get the Postpartum Support Your Family Needs

Although the birth of a baby brings joy into your home, at times you may feel overwhelmed. Boston Baby Nurse & Nanny is here to help! The postpartum period is a time of transition for your whole family. Whether you are recovering physically from a cesarean section, have newborn-related questions, require lactation support or simply need extra emotional support, our compassionate, professional team of certified postpartum doulas and newborn care experts will assist you every step of the way.

Ask your employer and health insurance provider if their benefits program offers postpartum doula reimbursement.

Top-rated nanny agency new england

Fourth Trimester Support Services

Certified Postpartum Doula & Newborn Care Services

Our team of Certified Postpartum Doulas and Newborn Care Experts offer support for the whole family. A postpartum doula assists with household tasks so parents have time to rest and bond with their new baby. They provide advice in newborn care, napping and sleep schedules, feeding, bathing, and growth and development guidelines. Additionally, they assist with other duties including light laundry/chores, meal prep and childcare. Whatever needs may arise, the Boston Baby Nurse & Nanny team will create an individualized support plan for your family. We’re with you every step of the way.

We Provide Certified Postpartum Doulas

Boston Baby Nurse & Nanny not only requires 5 years of experience for Postpartum Doulas to work on our team, but we also put them through three rigorous onboarding trainings. Continued professional development is so important when caring for newborns and new parents. We only provide the most prepared and professional, certified Postpartum Doulas.

Schedule Postpartum Doula & Newborn Care Support

Postpartum Doula & Newborn Care Support FAQs

Why should I choose to work with Boston Baby Nurse & Nanny?2022-06-02T10:29:23-04:00

This is an important question!  Because the newborn care industry is unregulated, anyone can set up a business with a fancy name, regardless of qualifications.  It’s important to know that not all agencies are created equal.

Boston Baby Nurse & Nanny maintains strict adherence to the guidelines established by the American Academy of Pediatrics and the American Association of Sleep Medicine.  Our newborn caregivers have all successfully completed a rigorous training course created by several expert pediatricians and our founder Carole Kramer Arsenault, a Registered Nurse and one of Boston’s leading newborn experts.

Our business is built on a foundation of honesty, trust, and integrity. There is no greater gift than the peace of mind and reassurance that comes from knowing your child is in the very best of care.  That is why BBN&N has become Boston’s most sought after childcare resource.

What is the difference between a Newborn Care Expert (NCE), Newborn Care Specialist, or an Overnight Baby Nurse?2020-10-15T20:06:19-04:00

A newborn care expert, newborn care specialist, night nurse, night nanny, and baby nurse are different terms used to describe an infant care provider. It is important to note that these individuals are not licensed professionals and that skill levels will vary depending on the agency they represent. When it comes to caring for babies, competence and knowledge are very important.

What makes the team at Boston Baby Nurse & Nanny so special?2020-10-15T20:09:27-04:00

The Newborn Care Experts at Boston Baby Nurse & Nanny must successfully complete a rigorous training program, created by a team of medical professionals and licensed newborn experts, before they are approved to join our team. This ensures that your caregiver is up-to-date on the guidelines established by the American Academy of Pediatrics (AAP) about the latest sleep safety guidelines, soothing techniques, and baby care recommendations.

How does Boston Baby Nurse & Nanny screen their team of experts?2022-06-02T10:34:02-04:00

Boston Baby Nurse & Nanny understands that parents need the peace of mind that comes from having trusted child care. That’s why our newborn care team undergoes an extensive background investigation which includes a national SSN/address locator, county records search, national sex offender search, national criminal records search, and a motor vehicle report. To learn more, take a look at our Screening Process.

How does Boston Baby Nurse & Nanny screen their team of experts?2022-06-02T10:36:15-04:00

Boston Baby Nurse & Nanny understands that parents need the peace of mind that comes from having trusted child care. That’s why each candidate undergoes an extensive background investigation which includes a national SSN/address locator, county records search, national sex offender search, national criminal records search, and a motor vehicle report. To learn more, take a look at our Screening Process ( .

When should I schedule my Newborn Care Expert?2022-06-02T10:38:50-04:00

In general, due to the high demand of our services, we recommend beginning your Newborn Care Expert search approximately 8-12 weeks in advance of your anticipated due date.

What type of postpartum support schedule is suggested?2020-10-15T19:06:08-04:00

This is entirely up to you.  Some families choose to schedule 1-2 daytime visits after hospital discharge and others choose full-time support.  In a recent survey we asked families to rate various aspects of our support services.  It’s no surprise that 100% of respondents rated our newborn services above average or excellent.  Families reported that 3-4 daytime visits following hospital discharge were of the most value.  We recognize that each family has a unique set of needs.  We will work with you to create a flexible schedule that fits your family’s individual needs and budget.

Do the caregivers at BBN&N have experience working with high profile families?2020-10-15T20:01:01-04:00

Yes, discretion is a core value of Boston Baby Nurse & Nanny. You can be assured that your family’s privacy will be strictly protected. Our caregivers are required to sign a non-disclosure agreement (NDA) and are obliged to maintain discretion throughout their employment and beyond. Our protocols are in place because of our experience working with high-profile clients whose safety and privacy are of paramount importance.

Are the Experts at BBN&N available to travel with families?2020-10-15T19:59:28-04:00

Yes, our caregivers are extremely flexible and willing to work long hours when needed. We pride ourselves in representing caregivers who are compassionate, caring, and beyond dependable. They are also passport ready to hop on a plane at a moment’s notice. Please keep in mind that our caregivers will have a separate fee when traveling with you, as they will be away from their home and family.

Can I request to work with an RN?2020-10-15T20:03:03-04:00

Yes. Boston Baby Nurse & Nanny can send a registered nurse to your home to help you care for your baby. This is a valuable option if either mom or baby are medically compromised and need the specialized services that an RN can offer.

hear from our clients

Shelley was also great with me when I was sleep deprived, hormonal, in pain, and incredibly stressed out and worried–she was always super calm and supportive and continually assured me that most new moms (and most moms who’ve just given birth) are exactly the same way. And then, of course, she’d encourage me to go get some sleep. She was a godsend to me and my children–helping us all get sleep and to be such a calming and loving presence that I really would just install her forever if I could.
Rebecca, Massachusetts
I had such a positive experience with Boston Baby Nurse! They were able to match me with someone quickly when I really needed help. The match was perfect and Elizabeth immediately put my mind at ease about so many things I was worried about as a first time mom. To be fully transparent I was going through some pretty serious post partum anxiety and hiring Elizabeth was probably the best decision I could have made for myself and our baby. Elizabeth is amazing at what she does and has a special gift. Thanks again so much for your help, I’ve already recommended BBN to countless people, I will be sure to leave a review as well.
Maddy, Boston, MA
Finally, I just wanted to compliment you, Teresa, and BBN for providing such tremendous support during our first months home with our daughter. We were nervous to let strangers in at first, but you guys earned our trust immediately. You should feel very proud of the work you do – it has helped me and us tremendously. I also think you are an amazing asset to the company and have been super impressed with you speed and reliability. I will definitely recommend BBN far and wide (already started)… please let me know if there is anything I can do for you all – including serve as a reference for your services
Sabrina, Boston, MA

I wanted to share how wonderful my experience was with both Bernie Dunphy and Louise Ryan, two of the baby nurses Carole provided me with. They were not only extremely competent, patient and loving with my baby, they were kind, gentle and compassionate to me. I was quite emotional one night and Bernie took the time to listen to and soothe me. I was nervous to leave my newborn with a stranger overnight, but after the first 5 minutes of talking with them, I truly trusted them. I would recommend them to anyone.

Christina, Wellesley, MA
Carole came to our house 2 weeks after we had our daughter – she showed us the best way to bathe the baby, swaddling techniques, soothing ideas, breastfeeding tips, etc. It was basically a Newborn 101 and even though we had taken classes at the hospital, having someone in your house makes a world of a difference. If you are a new parent and want a professional to come to your house and answer your questions, give you tips, make you feel more comfortable with a baby Boston Baby Nurse is the service to call. I can’t say enough about it!
Boston Mom


Newborn & Postpartum Support

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