The team at BBN&N understands that a successful relationship stems from open communication and clear expectations. BBN&N wants both the family and the nanny to be completely satisfied with the working relationship. Although the team works hard to create an ideal match, of course changes can occur. The best way to ensure a lasting relationship is to sign an employment agreement and have your nanny sign it as well. If the relationship does not work out within the first 60 days of a long-term contract, BBN&N will help you find a replacement nanny free of charge.