PROFESSIONAL DEVELOPMENT & NANNY TRAINING
Grow Your Career
Nanny & Doula Training Academy has a robust childcare training program for nannies, childcare experts, parents, and everyone in between! Learn valuable skills and gain nanny certifications to help launch your career as a childcare expert!
Enroll in an Online Nanny Course Today!
We provide nanny trainings and professional development through Nanny & Doula Training Academy to help childcare experts expand their knowledge on real-world topics such as Positive Discipline, Sleep Coaching and more. All of the newborn care and nanny classes are research based and created by experts from the Boston medical community, an author of award-winning parenting books, sought after sleep consultants, and early childhood educators.
Newborn Care Expert Training & Certification
- Includes over 40 hours of online practical training
- Teaches in accordance with American Academy of Pediatrics recommendations and policies
- Prepares you for a satisfying and reputable career as a Newborn Care Expert
Meet Your Instructor
Carole Kramer-Arsenault is the CEO and founder of Boston Baby Nurse & Nanny. She has years of experience working with newborns as a lactation consultant, sleep coach, and of course an RN specializing in Obstetrics and Maternal Health. In addition, she is the award winning author of Newborn 101.
Baby Sign Language
You will be introduced to over 75 signs to use with your child. This course follows the American Sign Language dictionary. Upon completion of this course you will know how and when to introduce baby sign language, along with the amazing benefits it offers your child. Start signing today!
Meet Your Instructor
Kelsey Dickson is Boston Baby Nurse & Nanny’s eLearning Manager. She graduated with her degree in Early Childhood Education and completed her practicum in a Reggio Emilia based toddler classroom. In addition, Kelsey nannied for over 13 years and worked at an accredited early learning center for a year before becoming a mother. She has been using Baby Sign Language for over 10 years now in her work with children.
Postpartum Doula Training & Certification
Meet Your Instructors
Annie Getz is an Advanced Newborn Care Expert and Certified Postpartum Doula with 11 years of newborn and maternal care experience. Additionally, Annie is a certified Newborn Care Specialist and Birth Doula.
Carole Kramer-Arsenault is the CEO and founder of Boston Baby Nurse & Nanny. She has years of experience working with newborns as a lactation consultant, sleep coach, and of course an RN specializing in Obstetrics and Maternal Health. You can rest assured that the information we provide strictly adheres to the guidelines and recommendations published by the American Academy of Pediatrics.
A Nanny’s Guide to Emergencies & In-Home Safety
Have you ever come to an instance at work when you weren’t sure the safe and responsible next steps to take? This class will provide a professional nanny with the tools needed to help safely care for children and know how to react quickly in an emergency. You will be prepared if ever needing to call 911 and leave this class with the confidence to review important topics with families about fire escape plans, intruders, and more.
Meet Your Instructor
Kelsey Dickson is Boston Baby Nurse & Nanny’s eLearning Manager. She graduated with her degree in Early Childhood Education and completed her practicum in a Reggio Emilia based toddler classroom. In addition, Kelsey nannied for over 13 years and worked at an accredited early learning center for a year before becoming a mother. In addition, she is a Certified Potty Training Expert with her training straight from the expert, Jamie Glowacki, the author of the best seller Oh Crap! Potty Training.
Advanced Newborn Care Training
You’re already a certified Newborn Care Specialist or Expert. Now are you ready to take a deep dive into newborn and postpartum maternal care?
The difference between the two is that an Advanced Newborn Care Expert has received additional training in recognizing infant and maternal emergencies, along with techniques that can be applied to helping to educate new parents. Let’s make you more marketable!
Meet Your Instructors
Kaitlin McCarthy is a registered nurse with years of experience as a veteran Newborn Care Specialist. She is a seasoned EMT in both the pre-hospital field and clinical hospital setting. In addition, Kaitlin is the owner of Boston CPR Partners and specializes in CPR education for medical professionals, as well as parents, teachers, and childcare staff.Carole Kramer-Arsenault is the CEO and founder of Boston Baby Nurse & Nanny. She has years of experience working with newborns as a lactation consultant, sleep coach, and of course an RN specializing in Obstetrics and Maternal Health. You can rest assured that the information we provide strictly adheres to the guidelines and recommendations published by the American Academy of Pediatrics.
Sleep Coaching 101: Healthy & Safe Sleep Habits
Our online course teaches our Controlled & Compassionate Sleep Coaching Method, which reaches success in the shortest amount of time with the least amount of crying. We will teach you the science behind sleep, how to sleep condition, and how to teach your child healthy sleep habits. When your baby is at least 4 months old and gets the green light from his pediatrician we will walk you through the Sleep Coaching steps.
Meet Your Instructors
Carole Kramer-Arsenault is the CEO and founder of Boston Baby Nurse & Nanny. She has years of experience working with newborns as a lactation consultant, sleep coach, and of course an RN specializing in Obstetrics and Maternal Health. You can rest assured that the information we provide strictly adheres to the guidelines and recommendations published by the American Academy of Pediatrics.
Doreen Barton is a senior BBN&N Newborn Care Expert with 20 years of newborn experience. She has over 15 years of Sleep Coaching experience with infants. Doreen specializes in working with multiples, tackling sleep hurdles, and providing parental guidance.
Potty Training 101
This course teaches parents and caregivers how to potty train their child in 6 phases, from naked bum time the first few days to adding underwear and attempting trips out of the house. We will go over many topics that can cause a bump in the road such as poop, resistance, regression, and more. In addition you will learn when and how to prompt a child to go to the bathroom, without putting pressure on them. This class is taught by a Certified Potty Training Expert.
Meet Your Instructor
Kelsey Dickson is Boston Baby Nurse & Nanny’s eLearning Manager. She graduated with her degree in Early Childhood Education and completed her practicum in a Reggio Emilia based toddler classroom. In addition, Kelsey nannied for over 13 years and worked at an accredited early learning center for a year before becoming a mother. In addition, she is a Certified Potty Training Expert with her training straight from the expert, Jamie Glowacki, the author of the best seller Oh Crap! Potty Training.
Childhood Allergy Safety
This course teaches parents and caregivers how to identify food allergies and safely administer an Epi-Pen. It also discusses how to introduce the top 8 allergens to infants when they begin eating solid foods and the safest procedures to follow. In addition it goes over what to do if a child has an allergic reaction who does not yet have an identified allergy and appropriate medication. Lastly, you will learn how to safely manage allergies in everyday living.
Meet Your Instructor
Fiona MacWhinnie is a registered nurse and Newborn Care Expert. Fiona graduated with her degree in biochemistry and molecular biology in 2019 and completed her bachelors in nursing at Northeastern University in 2021.
Positive Discipline for Positive Caregivers
Positive Discipline is proactive rather than reactive! Are you ready to work along side your child to get to the root of their behavior and use it as a learning opportunity? Positive Discipline is a long-term investment, not only in our relationship with our child, but also in our child’s entire life. This online, self-paced class walks you through the ins and outs of Positive Discipline, leaving you with many new tools to successfully work with your child.
Meet Your Instructor
Erin Taylor is a certified parent and family coach with her Master’s Degree in Counseling Psychology. She is the author of two books and host of the Powerful Parenting for Today’s Kids podcast. Erin is happily married and a mother of four.
Mindfulness: Raising Self-Aware Children
This class is designed to equip caregivers (parents, nannies, teachers) with a toolkit of useful methods for building an effective mindfulness lifestyle with your children. We will introduce mindfulness, responsive caregiving, effects of stress, and how to teach mindfulness during various phases of a child’s growth and development.
Meet Your Instructors
Carole Kramer Arsenault is the founder and CEO of Boston Baby Nurse & Nanny. She is a certified mind and body instructor through Pranja Institute, as well as a MBSR Instructor, earning her Mind and Body Certification through Benson-Henry Institute at Mass General Hospital. In addition, Carole has years of experience working with newborns as a lactation consultant, sleep coach, and of course an RN specializing in Obstetrics and Maternal Health.
Elizabeth H. Ekborg is a hospital chaplain committed to providing compassionate presence to patients and families as well as a trained Death and Dying Doula. She holds a Master’s degree from Boston College School of Theology and Ministry. Elizabeth is a Hatha certified yoga instructor, Kundalini, and certified in school yoga teacher through Kripalu.
Nanny Safety Training
Upon completion of this online course you will have the basic safety skills needed to feel confident in your abilities as a Nanny in any emergency situation. The course covers safety indoors, such as bathing and cooking, as well as outdoor safety. Our Nanny Safety Training course does not replace First Aid and child/infant CPR; we encourage you to become certified in those as well.
Meet Your Instructors
Ashley Gugliotta has a degree in Sociology and is currently completing her Master’s degree in Special Education at Bridgewater State University. In addition, she is the mother to three young children.
Laurie Giosi graduated with her degree in Physical Therapy. She is a preschool teacher in Massachusetts and previously worked as a nanny recruiter. Additionally, she is the mother to two grown children.
Professionalism In The Workplace
An important part of being a Nanny or Newborn Care Specialist is how you present yourself as a professional. We will discuss the best ways to impress your potential employer and get hired, including interview tips and appropriate attire. This course will also go over work attire, reasonable job responsibilities, communication, resolving concerns with your employer, and do’s and don’ts in the workplace.
Meet Your Instructors
Carole Kramer-Arsenault is the CEO and founder of Boston Baby Nurse & Nanny. She has years of experience working with newborns as a lactation consultant, sleep coach, and of course an RN specializing in Obstetrics and Maternal Health. In addition, she is the award winning author of Newborn 101.
Kelsey Dickson is Boston Baby Nurse & Nanny’s eLearning Manager. She graduated with her degree in Early Childhood Education and completed her practicum in a Reggio Emilia based toddler classroom. In addition, Kelsey nannied for over 13 years and worked at an accredited early learning center for a year before becoming a mother.
Encouraging Curiosity & Learning Through Play
Join us online to gain the skills and knowledge needed to instill a sense of wonder in young minds! We’ve developed a program that will teach you how to combine play and education. Caregivers will learn the types of play and curriculum that support a child’s natural will to learn. Walk away with new skills for your early childhood toolbox and lots of new educational activities to try with the children in your care.
Meet Your Instructors
Amy Tierney has over 30 years of experience working as a lead teacher and director for childcare centers in the area. She went to Framingham State University for Psychology and Early Childhood Education and has a true passion for young children.
Kelsey Dickson graduated with her degree in Early Childhood Education and completed her practicum in a Reggio Emilia based toddler classroom. In addition, Kelsey nannied for over 13 years and worked at an accredited early learning center for a year before becoming a mother.
Ashley Gugliotta has a degree in Sociology and is currently completing her Master’s degree in Special Education at Bridgewater State University. In addition, she is the mother to three young children.
Working With Children With Special Needs
In this course we will go over strategies to help children with autism and sensory processing disorder. You will learn how the disorders may present themselves differently in each individual child and how to track data with parents to unveil the function of the child’s behavior. Upon completion of this course you will have a whole new set of tools to add to your toolbox when working with children with autism and sensory processing disorder.
Meet Your Instructor
Jacqueline Stanford-Smith is a licensed teacher currently overseeing the Learning Center at a private school. She graduated with a Bachelor of Science in Psychology and Communication Studies. Jackie then pursued a Master’s Degree in Elementary Education. She has sixteen years of experience working with children with learning differences and has taught in sub-separate, inclusion, and general elementary education classes. In 2017 she published her first book about inclusivity in education titled, Possibilities.
Online CPR, Choking, & Infant Emergencies
Our online course will go over infant, child, and adult CPR and choking with slides and video instructions. We will also go over feeding and diapering safety, as well as infant emergencies such as anaphylaxis, what to look for and how to respond. This course is solely informational.
Meet Your Instructor!
Kaitlin McCarthy is a registered nurse with years of experience as a veteran Newborn Care Specialist. She is a seasoned EMT in both the pre-hospital field and clinical hospital setting. In addition, Kaitlin is the owner of Boston CPR Partners and specializes in CPR education for medical professionals, as well as parents, teachers, and childcare staff.
Early Childhood Milestones: Caring For Young Children
Children grow so fast and as they do caregivers need to be ready to support them. There are so many developmental milestones and this course will teach you which ones to keep an eye out for as well as provide age appropriate activities and interactions for ages 0-4. This class covers the UPDATED CDC Milestones as of Spring 2022.
Meet Your Instructor
Kelsey Dickson is Boston Baby Nurse & Nanny’s eLearning Manager. She graduated with her degree in Early Childhood Education and completed her practicum in a Reggio Emilia based toddler classroom. In addition, Kelsey nannied for over 13 years and worked at an accredited early learning center for a year before becoming a mother.
COVID-19 Caregiver Training
In this course you will learn:
- What COVID-19 is
- What symptoms to look out for
- How it spreads
- How we can reduce the spread
Meet Your Instructor
Carole Kramer-Arsenault is the CEO and founder of Boston Baby Nurse & Nanny. She has years of experience working with newborns as a lactation consultant, sleep coach, and of course an RN specializing in Obstetrics and Maternal Health. In addition, she is the award winning author of Newborn 101.
Introducing Solids
In this course you will learn how and when to begin the transition from breastmilk/formula to solid foods. And then when and how to transition from purees to finger foods. You will develop allergy awareness and knowledge of signs to identify possible allergies while introducing new foods. In addition, you’ll learn safety tips at the table and in the kitchen. Upon completion of this course, you will have the ability to establish healthy and nutritious eating habits at a young age. Lastly, we will provide proven to work products that will help on your baby’s eating adventures!
Meet Your Instructors
Maria Cusack is a Certified Pre/Postnatal Health Coach certified by the Dr. Sears Wellness Institute. She is also Nutritious Life Certified by the Nutritious Life Studio. Maria has over 10 years of experiences working with new moms, moms-to-be, newborns, and toddlers.Kelsey Dickson is Boston Baby Nurse & Nanny’s eLearning Manager. She graduated with her degree in Early Childhood Education and completed her practicum in a Reggio Emilia based toddler classroom. In addition, Kelsey nannied for over 13 years and worked at an accredited early learning center for a year before becoming a mother.
Coming Soon!
Nanny & Doula Training Academy is actively developing new childcare training classes for your success.
Keep a lookout for new childcare and nanny classes on the learning platform. To be alerted when a new nanny training goes live, sign up for our Nanny Newsletter and get the latest updates.
hear from our former students
Newborn Care Expert Training:
I enjoyed both courses and learned info that I hadn’t in a previous course, so I’m appreciative that I was able to take both! I especially enjoyed the breastfeeding module.
Nanny Safety Course:
The “Nanny Safety Course” is not only a good refresher for someone who has been in this field for a while, but it sparked a renewed sense of focus and really motivated me to be intentional about the care that I give and the quality I will always strive to provide.
Sleep Coaching 101 Course:As first time parents we were very nervous to sleep train; no one likes to hear their baby cry. This class helped us feel informed and secure in our decision. We love that the program ensures the baby never feels abandoned or alone and actively supports their independent sleep.
After implementing the program our four month old is sleeping 12 solid hours a night. This was definitely the right decision for our family, I sincerely feel like a better parent. With a full night of sleep I am more focused and engaged with my sweet baby.
Nanny Safety Training:
I found the training full useful information. I have had experience working with young children since I was 12 years old. It’s very hard to cover every single topic that can occur while watching children. The training did a very good job covering all kinds of topics. Such as bathing a baby, talking with parents, and safety issues. I thought it was a useful training to have and anyone who hasn’t been working with children long should really participate in it. Although overtime we can get comfortable and forget things, so every few years I think it’s a great idea for everyone to go over. It’s a good refresher course to remind us of the things we may have forgotten.
Covid trainings:I found it very helpful to take some trainings before starting my position. The covid training was factual and easy to understand. All the trainings provide the nannies with resources and information on who to call for support and answers to questions moving forward.
Sleep Coaching 101 Course:
As a new mom with a now 10 week old and no baby experience I’ve turned to as many resources as possible, especially when it comes to sleeping. The BBNN sleep training course, along with the Newborn 101 book, are the resources I continue to refer back to. The online course was so easy to navigate, saved my progress, and used both PowerPoint and video which I found incredibly helpful. The content not only provided a descriptive way to sleep coach my baby when the appropriate time comes, but also great background information to help me understand the process, which has given me more patience!
Early Childhood Milestones CourseI learned new things even though I am a mother of two.
Professionalism In The Workplace
I thought it was really well presented, thorough, engaging without being overwhelming.
Nanny Safety Training and Professionalism in the Workplace
I took the training with Boston Baby Nurse and Nanny and received 2 certifications I had no idea were available to receive before knowing about BBNN. I am now certified in the knowledge of Nanny safety training and professionalism in the workplace. I can now add these to my resume and have a slightly elevated edge. The training was really fast, while still being extremely informative. I loved that it gave a variety of tools while teaching me such as PowerPoints, articles to download as well as videos to watch. I plan to use Boston Baby Nurse and Nanny for much more informative resources and certifications to continue in my career of childcare so the parents and corporations I work for can see I am qualified in my demeanor and on paper. Thank you Boston Baby Nurse and Nanny!
Posted on Google
Ellery Berk5 October 2026
We had an amazing experience working with Boston Baby Nurse for our overnight newborn care. They were extremely flexible when I was one week late and when we wanted to extend care to get some extra nights! The BBN doula who supported us was extremely reliable and caring. We felt so lucky to have her help. Highly recommend!Posted on Google
John Liu15 August 2026Lauren was fantastic, and we are so grateful to have had her support during the first months of our baby’s life. She is truly an expert at all things newborn: diaper changing, bathing, feeding, sleeping, comforting, clearing baby’s nose, etc. As first time parents, we really appreciated how generous she was with her pointers at just the right moments, while always keeping our priorities in mind. We truly learned a lot from her. She was also fantastic with our baby and we slept peacefully knowing he was being cared for by Lauren. Beyond helping us get more sleep and caring for the baby, she brought a warm, fun, calming presence into our home during this special stage of life. Boston Baby was also great to work with in terms of matching us with the right person for our needs, and easy communication for scheduling. We wholeheartedly recommend Boston Baby and Lauren!Posted on Google
Emily Lafitte22 July 2026We had such an amazing experience with Boston Baby Nurse. Coretta was so incredible and really changed my postpartum experience. Not only did she make this fragile time feel so much more doable, she has left us with so much knowledge and wisdom; we feel very confident as new parents and I owe a lot of that to Coretta! I would recommend this agency to any friend or family member. Thank you for everything!Posted on Google
Trent Thakur19 June 2026Boston Baby Nurse & Nanny helped my wife and I tremendously following the birth of our first child. Casandra was a wonderful caregiver and a huge source of wisdom and guidance to us. We are already planning to request her help for baby #2! Personally, I do not do well without sleep, so I was extra nervous about the newborn stage. Simply knowing we had help from BBN&N quelled my anxieties in the weeks leading up to our son's arrival. Yet Casandra and the entire BBN&N team exceeded even my high expectations. They provide an extremely organized and impactful service that I recommend to any parents, new or experienced.Posted on Google
Sahang-Hee Hahn17 June 2026Stephanie has been a fantastic caregiver for our newborn son. She began supporting our family when our son was around five weeks old and helped us through an incredibly challenging period until he was approximately three months old. Throughout that time, she was consistently professional, detail-oriented, proactive, and compassionate. On her very first day, Stephanie quickly acclimated to our family and confidently took over our baby’s care so I could get some much-needed rest. When I woke up from a nap, I discovered that a baby bouncer we had received had been assembled, a sound machine had been unpacked and set up, and she had provided thoughtful recommendations for baby-friendly household products, including dish soap and laundry detergent. It felt as though our home had been transformed into a more infant-friendly environment in a matter of hours, and it gave me tremendous confidence that Wesley was receiving exceptional care. In the weeks that followed, Stephanie continued to provide outstanding support. She observed that Wesley was exhibiting symptoms consistent with silent reflux. Although our first pediatrician was initially skeptical, Stephanie continued to raise the possibility respectfully and without being intrusive. Her observations ultimately prompted us to seek a second opinion. As a result, our son was prescribed anti-reflux medication, which significantly improved his feeding. It is entirely possible that without Stephanie’s insight, our son would have continued to struggle unnecessarily. We were deeply grateful not only for her knowledge, but also for the thoughtful and respectful way she shared her recommendations. We always felt comfortable considering her advice and making our own decisions as parents. By the end of our time together, I felt far more confident in my ability to care for my child and had been given valuable time to recover from delivery. In addition to caring for our child, Stephanie assisted with meal preparation, light housekeeping, and countless other tasks that helped our family feel more rested and supported. After every visit, I felt refreshed, more capable, and better equipped to handle the challenges of the day. In my view, that is exactly what exceptional postpartum support should provide. I recommend Stephanie to other families without reservation and would gladly work with her again.Posted on Google
Cherry Lim8 June 2026This service is worth every penny!! You may feel anxious to have a stranger in your home taking care of your newborn, but the team is very communicative and vetted. They are all very responsive to any questions and open to anything that may be causing you anxiety. I never felt like I was left hanging or any request I wanted was out of line. Special shoutout to Sheena who is an angel on earth and saved my sanity during those first few months of care!Posted on Google
Jane Bargmann30 May 2026We had the most wonderful experience with Ann from Boston Baby Nurse. She was with us for several months and is truly amazing, exceptional, A+++. She is an expert at sleep training; she got our newborn on a regular sleep schedule (now sleeping 11 hours! was not sleeping through the night before Ann) and helped her learn to self soothe. Ann is always on time, reliable, courteous, and a pleasure to interact with. She has a wonderful laugh and disposition; she provides feedback and advice in a constructive but not pushy way. She truly cares. Any family who has the opportunity to work with Ann is blessed. We will miss her terribly, as will Baby D!Posted on Google
Jessica Zweig15 May 2026This was the best investment we made after having our second child. We were a little late to the game in scheduling, but Kelsey was able to find us a newborn care expert, Molly who was such a godsend, that we extended our care, and were given another expert, Meriyem who was equally amazing. I cannot recommend this service, save money on baby clothes and spend it on this instead!Posted on Google
Charlotte12 May 2026Highly recommend! We found BBN&N through a friend who also had a great experience. Aliana was amazing with our daughter and allowed us to get some much needed rest a couple of nights a week so we could be better rested to parent our toddler while dealing with the newborn phasePosted on Google
Nikki Haddad9 May 2026We had a wonderful experience with Boston Baby Nurse & Nanny, especially with Sonia, who supported us during the first few months of our daughter’s life! Having trusted overnight support made such a huge difference during the newborn stage. Sonia was incredibly reliable, warm, and attentive, and she left detailed notes each night about feeds, diaper changes, sleep, and how the night went overall. We always felt our daughter was in excellent hands and are so grateful for her support during such an important time for our family. We feel like we made it through the newborn trenches in large part because of BBNN!
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Refunds are available for up to 14 days after purchase; a 20% administrative fee will apply.