Newborn Care & Nanny Placement Testimonials
“The peace of mind you receive from knowing your infant is well cared for while you receive a good night’s rest is priceless. Boston Baby Nurse is like having both your mother and good friend visit at the same time.” Read more testimonials below.
Client Stories
One of the things that makes Boston Baby Nurse & Nanny great is the special relationships we foster with our clientele. We aren’t just any childcare agency, we are compassionate, professional caregivers who care about you & your family like they were our own. Hear directly from our clients about their journey with Boston Baby Nurse & Nanny in their testimonials below.
The Loomis Family
“The team at BBNN gave us the reassurance and peace of mind that we needed. I couldn’t recommend their team enough.”
Liz & Baby Mack
“The team at BBNN gave us the reassurance and peace of mind that we needed. I couldn’t recommend their team enough.”
Heidi & Daren
“The staff at BBNN was professional, compassionate and knowledgeable. I wouldn’t trust anyone else.”
Thai-Anh Hoang
“Boston Baby Nurse & Nanny was on the top of my list. I reached out to Carole and Bryn to start the process and it was seamless.”
HEAR MORE FROM OUR CLIENTS
Additional Testimonials
We’re extremely grateful to work with our caregivers and clientele!
Read about the BBN&N relationship with these family testimonials.
I just wanted to take a minute to tell you how valuable and wonderful Susan was. She was so knowledgeable and kind, and helped us so much to teach our little girl how to sleep again. I couldn’t have done it without her, and she is such a wonderful asset for your agency. What you guys do is such a lifeline for new moms and dads, and I really want to thank you for connecting us with someone so lovely. I very much hope we will be able to work with her again in the future.
Alecia, Boston, MA
We all thought Breanne was terrific. It’s amazing how great everyone you send is, and it’s exciting to learn all the little tips and tricks they all seem to have. Breanne recommended doing a double swaddle, which none of us had ever even heard of! Seems like it works well for our daughter. Yes, I am getting some sleep–certainly so much more than I would have been if we didn’t have your terrific team. This has been especially important since I have been battling my share of postpartum depression. I think the sleep has played a key role in helping me get through the fog the last couple of weeks, so I really appreciate all of the help Christine, Andrea, and Breanne provided. Thanks also to you for making this all so seamless!
Sophie, Boston, MA
Thanks so much, Bryn – the good news is that Rose is sleeping more through the night…but we’re definitely sad not to be working with you and Kaitlin anymore! You were wonderful to work with from the very beginning – professional, supportive, and prompt in all your communications. Looking forward to having an opportunity to work with Boston Baby Nurse another time in the future!
Caroline, Brookline, MA
Ashley took time to learn about our family’s needs and provided us with several qualified candidates. She was extremely responsive, happily addressing any questions or concerns we had about the candidates/process and acting quickly to help us set up interviews. We are new to the process of hiring a nanny and found Ashley’s support invaluable. From drafting the posting to sorting through contract details, Ashley’s guidance helped us immensely.
Jennifer, Medfield, MA
Thank you again. I wanted to email in particular about Charlene who helped me on the first week I worked with BBNN. She helped with some of the breastfeeding issues I was having and is personally responsible for me still breastfeeding (even more so than the IBCLC that I hired!). I would appreciate it you passed along the compliment.
Marie, Boston, MA
I wanted to extend my highest praise and sincere gratitude for Anthonina. She was absolutely wonderful and has helped us so much with our sleeping issues and even with nursing protocol (and I have two lactation consultants, have taken breastfeeding classes, and read countless literature). She is extremely professional and knowledgeable. Anthonina is also clearly passionate about all things mothers, babies, and breastfeeding. Lastly, she is also just a really nice woman and a pleasure to talk to. I wished I could take advantage of her expertise more often!
Ariane, Boston, MA
Shelley was BORN to be with children. She is SO full of love, caring, and joy for little ones that she made it easy for me to go to sleep (or eat dinner or pump or whatever!) because I knew my little ones would be well cared for. She was also able to do the two baby scoop to hold and comfort them both at once, or feed one while rocking the other–totally calm and relaxed in a way that made my children relax too.
Rebecca, Massachusetts
This was our third son, and I knew I would be mentally and physically exhausted – which is why we decided to bring Boston Baby Nurse on board. It was, hands down, the best money we’ve spent. To know that I could look forward to a good night’s sleep and trust that our baby was in great hands, was so valuable. We were anxious at first about having someone handle the night feedings, burping, changing, etc., especially because I am exclusively breastfeeding, but the process worked seamlessly. Thank you!
Lauren, Hingham, MA
I wanted to be sure to send a quick note to say how AMAZING it was to have Charlene with our family last night! Her calm confidence let us all rest assured and made for a fantastic night of a great rhythm for Baby Theo – and actual rest for us all, happy day! We’re all just floating with bright eyes and calm this morning – such a dream!
Anne, Gloucester, MA
I had such a positive experience with Boston Baby Nurse! They were able to match me with someone quickly when I really needed help. The match was perfect and Elizabeth immediately put my mind at ease about so many things I was worried about as a first time mom. To be fully transparent I was going through some pretty serious post partum anxiety and hiring Elizabeth was probably the best decision I could have made for myself and our baby. Elizabeth is amazing at what she does and has a special gift. Thanks again so much for your help, I’ve already recommended BBN to countless people, I will be sure to leave a review as well. Thanks again!
Maddy, Boston, MA
Our time with Boston Baby Nurse and Christie in particular has been exactly what we hoped for and more. I slept better every night she was here-not only because Christie took the lead with our newborn but because I trusted that she was the safe caring hands of a baby expert. Christie also took the time to get to know my 4 year old do and would often engage with him in the mornings. It felt like Christie was a family member. Our now 5 month old sleeps through the night in her crib (unlike our 4 yr old) and this in itself is priceless. I would highly recommend Boston Baby nurse to anyone considering these type of services. Carole, Christie and the Boston Baby Nurse team are absolutely wonderful to work with!
Liz, Jamestown, MA
Posted on Google
Ellery Berk5 October 2026
We had an amazing experience working with Boston Baby Nurse for our overnight newborn care. They were extremely flexible when I was one week late and when we wanted to extend care to get some extra nights! The BBN doula who supported us was extremely reliable and caring. We felt so lucky to have her help. Highly recommend!Posted on Google
John Liu15 August 2026Lauren was fantastic, and we are so grateful to have had her support during the first months of our baby’s life. She is truly an expert at all things newborn: diaper changing, bathing, feeding, sleeping, comforting, clearing baby’s nose, etc. As first time parents, we really appreciated how generous she was with her pointers at just the right moments, while always keeping our priorities in mind. We truly learned a lot from her. She was also fantastic with our baby and we slept peacefully knowing he was being cared for by Lauren. Beyond helping us get more sleep and caring for the baby, she brought a warm, fun, calming presence into our home during this special stage of life. Boston Baby was also great to work with in terms of matching us with the right person for our needs, and easy communication for scheduling. We wholeheartedly recommend Boston Baby and Lauren!Posted on Google
Emily Lafitte22 July 2026We had such an amazing experience with Boston Baby Nurse. Coretta was so incredible and really changed my postpartum experience. Not only did she make this fragile time feel so much more doable, she has left us with so much knowledge and wisdom; we feel very confident as new parents and I owe a lot of that to Coretta! I would recommend this agency to any friend or family member. Thank you for everything!Posted on Google
Trent Thakur19 June 2026Boston Baby Nurse & Nanny helped my wife and I tremendously following the birth of our first child. Casandra was a wonderful caregiver and a huge source of wisdom and guidance to us. We are already planning to request her help for baby #2! Personally, I do not do well without sleep, so I was extra nervous about the newborn stage. Simply knowing we had help from BBN&N quelled my anxieties in the weeks leading up to our son's arrival. Yet Casandra and the entire BBN&N team exceeded even my high expectations. They provide an extremely organized and impactful service that I recommend to any parents, new or experienced.Posted on Google
Sahang-Hee Hahn17 June 2026Stephanie has been a fantastic caregiver for our newborn son. She began supporting our family when our son was around five weeks old and helped us through an incredibly challenging period until he was approximately three months old. Throughout that time, she was consistently professional, detail-oriented, proactive, and compassionate. On her very first day, Stephanie quickly acclimated to our family and confidently took over our baby’s care so I could get some much-needed rest. When I woke up from a nap, I discovered that a baby bouncer we had received had been assembled, a sound machine had been unpacked and set up, and she had provided thoughtful recommendations for baby-friendly household products, including dish soap and laundry detergent. It felt as though our home had been transformed into a more infant-friendly environment in a matter of hours, and it gave me tremendous confidence that Wesley was receiving exceptional care. In the weeks that followed, Stephanie continued to provide outstanding support. She observed that Wesley was exhibiting symptoms consistent with silent reflux. Although our first pediatrician was initially skeptical, Stephanie continued to raise the possibility respectfully and without being intrusive. Her observations ultimately prompted us to seek a second opinion. As a result, our son was prescribed anti-reflux medication, which significantly improved his feeding. It is entirely possible that without Stephanie’s insight, our son would have continued to struggle unnecessarily. We were deeply grateful not only for her knowledge, but also for the thoughtful and respectful way she shared her recommendations. We always felt comfortable considering her advice and making our own decisions as parents. By the end of our time together, I felt far more confident in my ability to care for my child and had been given valuable time to recover from delivery. In addition to caring for our child, Stephanie assisted with meal preparation, light housekeeping, and countless other tasks that helped our family feel more rested and supported. After every visit, I felt refreshed, more capable, and better equipped to handle the challenges of the day. In my view, that is exactly what exceptional postpartum support should provide. I recommend Stephanie to other families without reservation and would gladly work with her again.Posted on Google
Cherry Lim8 June 2026This service is worth every penny!! You may feel anxious to have a stranger in your home taking care of your newborn, but the team is very communicative and vetted. They are all very responsive to any questions and open to anything that may be causing you anxiety. I never felt like I was left hanging or any request I wanted was out of line. Special shoutout to Sheena who is an angel on earth and saved my sanity during those first few months of care!Posted on Google
Jane Bargmann30 May 2026We had the most wonderful experience with Ann from Boston Baby Nurse. She was with us for several months and is truly amazing, exceptional, A+++. She is an expert at sleep training; she got our newborn on a regular sleep schedule (now sleeping 11 hours! was not sleeping through the night before Ann) and helped her learn to self soothe. Ann is always on time, reliable, courteous, and a pleasure to interact with. She has a wonderful laugh and disposition; she provides feedback and advice in a constructive but not pushy way. She truly cares. Any family who has the opportunity to work with Ann is blessed. We will miss her terribly, as will Baby D!Posted on Google
Jessica Zweig15 May 2026This was the best investment we made after having our second child. We were a little late to the game in scheduling, but Kelsey was able to find us a newborn care expert, Molly who was such a godsend, that we extended our care, and were given another expert, Meriyem who was equally amazing. I cannot recommend this service, save money on baby clothes and spend it on this instead!Posted on Google
Charlotte12 May 2026Highly recommend! We found BBN&N through a friend who also had a great experience. Aliana was amazing with our daughter and allowed us to get some much needed rest a couple of nights a week so we could be better rested to parent our toddler while dealing with the newborn phasePosted on Google
Nikki Haddad9 May 2026We had a wonderful experience with Boston Baby Nurse & Nanny, especially with Sonia, who supported us during the first few months of our daughter’s life! Having trusted overnight support made such a huge difference during the newborn stage. Sonia was incredibly reliable, warm, and attentive, and she left detailed notes each night about feeds, diaper changes, sleep, and how the night went overall. We always felt our daughter was in excellent hands and are so grateful for her support during such an important time for our family. We feel like we made it through the newborn trenches in large part because of BBNN!
