SUPPORTING FAMILIES AND THEIR BABIES
Newborn Classes Designed To Support and Empower You
Enroll in One of Our Online Parenting Classes
BBNN has developed the following online classes to help you along your journey of parenthood. We have online trainings for nannies as well on our Nanny Certification page.
Carole Kramer-Arsenault is the CEO and founder of Boston Baby Nurse & Nanny. She has years of experience working with newborns as a lactation consultant, sleep coach, and of course an RN specializing in Obstetrics and Maternal Health. In addition, she is the award winning author of 
Kelsey Dickson is Boston Baby Nurse & Nanny’s eLearning Manager. She graduated with her degree in Early Childhood Education and completed her practicum in a Reggio Emilia based toddler classroom. In addition, Kelsey nannied for over 13 years and worked at an accredited early learning center for a year before becoming a mother. In addition, she is a Certified Potty Training Expert with her training straight from the expert, Jamie Glowacki, the author of the best seller Oh Crap! Potty Training.
Erin Taylor is a certified parent and family coach with her Master’s Degree in Counseling Psychology. She is the author of two books and host of the Powerful Parenting for Today’s Kids podcast. Erin is happily married and a mother of four.
Fiona MacWhinnie is a registered nurse and Newborn Care Expert. Fiona graduated with her degree in biochemistry and molecular biology in 2019 and completed her bachelors in nursing at Northeastern University in 2021.
Carole Kramer-Arsenault is the CEO and founder of Boston Baby Nurse & Nanny. She has years of experience working with newborns as a lactation consultant, sleep coach, and of course an RN specializing in Obstetrics and Maternal Health. You can rest assured that the information we provide strictly adheres to the guidelines and recommendations published by the American Academy of Pediatrics.
Doreen Barton is a senior BBN&N Newborn Care Expert with 20 years of newborn experience. She has over 15 years of Sleep Coaching experience with infants. Doreen specializes in working with multiples, tackling sleep hurdles, and providing parental guidance.
Elizabeth H. Ekborg is a hospital chaplain committed to providing compassionate presence to patients and families as well as a trained Death and Dying Doula. She holds a Master’s degree from Boston College School of Theology and Ministry. Elizabeth is a Hatha certified yoga instructor, Kundalini, and certified in school yoga teacher through Kripalu.
Maria Cusack is a Certified Pre/Postnatal Health Coach certified by the Dr. Sears Wellness Institute. She is also Nutritious Life Certified by the Nutritious Life Studio. Maria has over 10 years of experiences working with new moms, moms-to-be, newborns, and toddlers.
Kelsey Dickson is Boston Baby Nurse & Nanny’s eLearning Manager. She graduated with her degree in Early Childhood Education and completed her practicum in a Reggio Emilia based toddler classroom. In addition, Kelsey nannied for over 13 years and worked at an accredited early learning center for a year before becoming a mother.
Kaitlin McCarthy is a registered nurse with years of experience as a veteran Newborn Care Specialist. She is a seasoned EMT in both the pre-hospital field and clinical hospital setting. In addition, Kaitlin is the owner of 
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hear from our clients
Shelley was also great with me when I was sleep deprived, hormonal, in pain, and incredibly stressed out and worried–she was always super calm and supportive and continually assured me that most new moms (and most moms who’ve just given birth) are exactly the same way. And then, of course, she’d encourage me to go get some sleep. She was a godsend to me and my children–helping us all get sleep and to be such a calming and loving presence that I really would just install her forever if I could.
I had such a positive experience with Boston Baby Nurse! They were able to match me with someone quickly when I really needed help. The match was perfect and Elizabeth immediately put my mind at ease about so many things I was worried about as a first time mom. To be fully transparent I was going through some pretty serious post partum anxiety and hiring Elizabeth was probably the best decision I could have made for myself and our baby. Elizabeth is amazing at what she does and has a special gift. Thanks again so much for your help, I’ve already recommended BBN to countless people, I will be sure to leave a review as well.
Finally, I just wanted to compliment you, Teresa, and BBN for providing such tremendous support during our first months home with our daughter. We were nervous to let strangers in at first, but you guys earned our trust immediately. You should feel very proud of the work you do – it has helped me and us tremendously. I also think you are an amazing asset to the company and have been super impressed with you speed and reliability. I will definitely recommend BBN far and wide (already started)… please let me know if there is anything I can do for you all – including serve as a reference for your services
I wanted to share how wonderful my experience was with both Bernie Dunphy and Louise Ryan, two of the baby nurses Carole provided me with. They were not only extremely competent, patient and loving with my baby, they were kind, gentle and compassionate to me. I was quite emotional one night and Bernie took the time to listen to and soothe me. I was nervous to leave my newborn with a stranger overnight, but after the first 5 minutes of talking with them, I truly trusted them. I would recommend them to anyone.
Carole came to our house 2 weeks after we had our daughter – she showed us the best way to bathe the baby, swaddling techniques, soothing ideas, breastfeeding tips, etc. It was basically a Newborn 101 and even though we had taken classes at the hospital, having someone in your house makes a world of a difference. If you are a new parent and want a professional to come to your house and answer your questions, give you tips, make you feel more comfortable with a baby Boston Baby Nurse is the service to call. I can’t say enough about it!