Parent Education
Parenting Support Designed to Empower You
Pediatric Consultation
Sign up for a 30 minute virtual, private consultation with Dr. Paula, a trusted board-certified pediatrician. She offers personalized one-on-one consultations to address your family’s specific needs.
You can use this 1:1 time to ask questions you have about pregnancy, labor and delivery, newborn care, infant feeding and sleep, or even postpartum support. This is a great opportunity for a family who has just conceived, is about to give birth, or who has already brought their newborn home.
Enroll in One of Our Online Parenting Classes
BBNN has developed the following online parenting classes to help you along your journey of parenthood. We have online trainings for nannies as well on our Nanny Certification page.
Expecting Parents: Newborn 101
This class was created for expecting parents looking for a rundown on important newborn care. We’ll go into diapering, bathing, feeding, infant sleep, development, and more! This class goes over the necessary information to get you through the 4th trimester. If you are looking for more in-depth knowledge on specific topics such as lactation or sleep, we encourage you to take those specific classes.
**Bundle this class with the Breastfeeding Support class and ask for a nurse consultation.
Meet Your Instructor
Carole Kramer-Arsenault is the CEO and founder of Boston Baby Nurse & Nanny. She has years of experience working with newborns as a lactation consultant, sleep coach, and of course an RN specializing in Obstetrics and Maternal Health. In addition, she is the award winning author of Newborn 101.
Breastfeeding Support for New & Expecting Moms
Parents will learn how to latch baby on and different nursing positions. At the completion of this course you will know what to expect on the days following birth and how to best support yourself and baby through your breastfeeding journey. Additionally, parents will learn how to navigate a blocked duct, pumping, feeding cues & more!
Meet Your Instructors!
Ashley Sousa is a registered nurse, international board certified lactation consultant, pediatric sleep consultant, and mama! She has spent most of her nursing career as a labor, delivery, and postpartum nurse as well as a lactation consultant. She was raised and now living in Rhode Island with her husband and two children.
Carole K. Arsenault is the CEO and founder of Boston Baby Nurse & Nanny. She has years of experience working with newborns as a lactation consultant, sleep coach, and of course an RN specializing in Obstetrics and Maternal Health. In addition, she is the award winning author of Newborn 101.
Online CPR, Choking, & Infant Emergencies
Our online course will go over infant, child, and adult CPR and choking with slides and video instructions. We will also go over feeding and diapering safety, as well as infant emergencies such as anaphylaxis, what to look for and how to respond. This course is solely informational.
Meet Your Instructor
Kaitlin McCarthy is a registered nurse with years of experience as a veteran Newborn Care Specialist. She is a seasoned EMT in both the pre-hospital field and clinical hospital setting. In addition, Kaitlin is the owner of Boston CPR Partners and specializes in CPR education for medical professionals, as well as parents, teachers, and childcare staff.
Sleep Coaching 101: Healthy & Safe Sleep Habits
Our online course teaches our Controlled & Compassionate Sleep Coaching Method, which reaches success in the shortest amount of time with the least amount of crying. We will teach you the science behind sleep, how to sleep condition, and how to teach your child healthy sleep habits. When your baby is at least 4 months old and gets the green light from his pediatrician we will walk you through the Sleep Coaching steps.
Meet Your Instructors
Carole Kramer-Arsenault is the CEO and founder of Boston Baby Nurse & Nanny. She has years of experience working with newborns as a lactation consultant, sleep coach, and of course an RN specializing in Obstetrics and Maternal Health. You can rest assured that the information we provide strictly adheres to the guidelines and recommendations published by the American Academy of Pediatrics.
Doreen Barton is a senior BBN&N Newborn Care Expert with 20 years of newborn experience. She has over 15 years of Sleep Coaching experience with infants. Doreen specializes in working with multiples, tackling sleep hurdles, and providing parental guidance.
Potty Training 101
This course teaches parents and caregivers how to potty train their child in 6 phases, from naked bum time the first few days to adding underwear and attempting trips out of the house. We will go over many topics that can cause a bump in the road such as poop, resistance, regression, and more. In addition you will learn when and how to prompt a child to go to the bathroom, without putting pressure on them. This class is taught by a Certified Potty Training Expert.
Meet Your Instructor!
Kelsey Dickson is Boston Baby Nurse & Nanny’s eLearning Manager. She graduated with her degree in Early Childhood Education and completed her practicum in a Reggio Emilia based toddler classroom. In addition, Kelsey nannied for over 13 years and worked at an accredited early learning center for a year before becoming a mother. In addition, she is a Certified Potty Training Expert with her training straight from the expert, Jamie Glowacki, the author of the best seller Oh Crap! Potty Training.
Baby Sign Language
You will be introduced to over 75 signs to use with your child. This course follows the American Sign Language dictionary. Upon completion of this course you will know how and when to introduce baby sign language, along with the amazing benefits it offers your child. Start signing today!
Meet Your Instructor!
Kelsey Dickson is Boston Baby Nurse & Nanny’s eLearning Manager. She graduated with her degree in Early Childhood Education and completed her practicum in a Reggio Emilia based toddler classroom. In addition, Kelsey nannied for over 13 years and worked at an accredited early learning center for a year before becoming a mother. She has been using Baby Sign Language for over 10 years now in her work with children.
Positive Discipline for Positive Caregivers
Positive Discipline is proactive rather than reactive! Are you ready to work along side your child to get to the root of their behavior and use it as a learning opportunity? Positive Discipline is a long-term investment, not only in our relationship with our child, but also in our child’s entire life. This online, self-paced class walks you through the ins and outs of Positive Discipline, leaving you with many new tools to successfully work with your child.
Meet Your Instructor
Erin Taylor is a certified parent and family coach with her Master’s Degree in Counseling Psychology. She is the author of two books and host of the Powerful Parenting for Today’s Kids podcast. Erin is happily married and a mother of four.
Childhood Allergy Safety
This course teaches parents and caregivers how to identify food allergies and safely administer an Epi-Pen. It also discusses how to introduce the top 8 allergens to infants when they begin eating solid foods and the safest procedures to follow. In addition it goes over what to do if a child has an allergic reaction who does not yet have an identified allergy and appropriate medication. Lastly, you will learn how to safely manage allergies in everyday living.
Meet Your Instructor!
Fiona MacWhinnie is a registered nurse and Newborn Care Expert. Fiona graduated with her degree in biochemistry and molecular biology in 2019 and completed her bachelors in nursing at Northeastern University in 2021.
Introducing Solids
In this course you will learn how and when to begin the transition from breastmilk/formula to solid foods. And then when and how to transition from purees to finger foods. You will develop allergy awareness and knowledge of signs to identify possible allergies while introducing new foods. In addition, you’ll learn safety tips at the table and in the kitchen. Upon completion of this course, you will have the ability to establish healthy and nutritious eating habits at a young age. Lastly, we will provide proven to work products that will help on your baby’s eating adventures!
Meet Your Instructors
Maria Cusack is a Certified Pre/Postnatal Health Coach certified by the Dr. Sears Wellness Institute. She is also Nutritious Life Certified by the Nutritious Life Studio. Maria has over 10 years of experiences working with new moms, moms-to-be, newborns, and toddlers.
Kelsey Dickson is Boston Baby Nurse & Nanny’s eLearning Manager. She graduated with her degree in Early Childhood Education and completed her practicum in a Reggio Emilia based toddler classroom. In addition, Kelsey nannied for over 13 years and worked at an accredited early learning center for a year before becoming a mother.
Mindfulness: Raising Self-Aware Children
This class is designed to equip caregivers (parents, nannies, teachers) with a toolkit of useful methods for building an effective mindfulness lifestyle with your children. We will introduce mindfulness, responsive caregiving, effects of stress, and how to teach mindfulness during various phases of a child’s growth and development.
Meet Your Instructors
Carole Kramer Arsenault is the founder and CEO of Boston Baby Nurse & Nanny. She is a certified mind and body instructor through Pranja Institute, as well as a MBSR Instructor, earning her Mind and Body Certification through Benson-Henry Institute at Mass General Hospital. In addition, Carole has years of experience working with newborns as a lactation consultant, sleep coach, and of course an RN specializing in Obstetrics and Maternal Health.
Elizabeth H. Ekborg is a hospital chaplain committed to providing compassionate presence to patients and families as well as a trained Death and Dying Doula. She holds a Master’s degree from Boston College School of Theology and Ministry. Elizabeth is a Hatha certified yoga instructor, Kundalini, and certified in school yoga teacher through Kripalu.
Early Childhood Milestones: Caring For Young Children
Children grow so fast and as they do caregivers need to be ready to support them. There are so many developmental milestones and this course will teach you which ones to keep an eye out for as well as provide age appropriate activities and interactions for ages 0-4. This class covers the UPDATED CDC Milestones as of Spring 2022.
Meet Your Instructor
Kelsey Dickson is Boston Baby Nurse & Nanny’s eLearning Manager. She graduated with her degree in Early Childhood Education and completed her practicum in a Reggio Emilia based toddler classroom. In addition, Kelsey nannied for over 13 years and worked at an accredited early learning center for a year before becoming a mother.Schedule Your Newborn Class
hear from our clients
Taking the Boston Baby Nurse and Nanny sleep coaching course was one of the best decisions we have made since our daughter was born. It was easy to follow and provided a great knowledge base on top of their tips and program to help our 5 month old start and continue to sleep through the night. After months of waking up every few hours our daughter now sleeps from bedtime through to the morning without issue once we completed her sleep coaching. The program and coaching steps were easy to follow and built on techniques we were already instinctually doing to better optimize our daughters sleep (and therefore ours!). I would highly recommend any parent who is struggling to sleep or who desires a more easy to follow and structured sleep strategy to take this course. We plan to take other courses offered by BBNN as we loved this one so much!.
I had such a positive experience with Boston Baby Nurse! They were able to match me with someone quickly when I really needed help. The match was perfect and Elizabeth immediately put my mind at ease about so many things I was worried about as a first time mom. To be fully transparent I was going through some pretty serious post partum anxiety and hiring Elizabeth was probably the best decision I could have made for myself and our baby. Elizabeth is amazing at what she does and has a special gift. Thanks again so much for your help, I’ve already recommended BBN to countless people, I will be sure to leave a review as well.
Finally, I just wanted to compliment you, Teresa, and BBN for providing such tremendous support during our first months home with our daughter. We were nervous to let strangers in at first, but you guys earned our trust immediately. You should feel very proud of the work you do – it has helped me and us tremendously. I also think you are an amazing asset to the company and have been super impressed with you speed and reliability. I will definitely recommend BBN far and wide (already started)… please let me know if there is anything I can do for you all – including serve as a reference for your services
I wanted to share how wonderful my experience was with both Bernie Dunphy and Louise Ryan, two of the baby nurses Carole provided me with. They were not only extremely competent, patient and loving with my baby, they were kind, gentle and compassionate to me. I was quite emotional one night and Bernie took the time to listen to and soothe me. I was nervous to leave my newborn with a stranger overnight, but after the first 5 minutes of talking with them, I truly trusted them. I would recommend them to anyone.
Carole came to our house 2 weeks after we had our daughter – she showed us the best way to bathe the baby, swaddling techniques, soothing ideas, breastfeeding tips, etc. It was basically a Newborn 101 and even though we had taken classes at the hospital, having someone in your house makes a world of a difference. If you are a new parent and want a professional to come to your house and answer your questions, give you tips, make you feel more comfortable with a baby Boston Baby Nurse is the service to call. I can’t say enough about it!
Posted on Google
Ellery Berk5 October 2026
We had an amazing experience working with Boston Baby Nurse for our overnight newborn care. They were extremely flexible when I was one week late and when we wanted to extend care to get some extra nights! The BBN doula who supported us was extremely reliable and caring. We felt so lucky to have her help. Highly recommend!Posted on Google
John Liu15 August 2026Lauren was fantastic, and we are so grateful to have had her support during the first months of our baby’s life. She is truly an expert at all things newborn: diaper changing, bathing, feeding, sleeping, comforting, clearing baby’s nose, etc. As first time parents, we really appreciated how generous she was with her pointers at just the right moments, while always keeping our priorities in mind. We truly learned a lot from her. She was also fantastic with our baby and we slept peacefully knowing he was being cared for by Lauren. Beyond helping us get more sleep and caring for the baby, she brought a warm, fun, calming presence into our home during this special stage of life. Boston Baby was also great to work with in terms of matching us with the right person for our needs, and easy communication for scheduling. We wholeheartedly recommend Boston Baby and Lauren!Posted on Google
Emily Lafitte22 July 2026We had such an amazing experience with Boston Baby Nurse. Coretta was so incredible and really changed my postpartum experience. Not only did she make this fragile time feel so much more doable, she has left us with so much knowledge and wisdom; we feel very confident as new parents and I owe a lot of that to Coretta! I would recommend this agency to any friend or family member. Thank you for everything!Posted on Google
Trent Thakur19 June 2026Boston Baby Nurse & Nanny helped my wife and I tremendously following the birth of our first child. Casandra was a wonderful caregiver and a huge source of wisdom and guidance to us. We are already planning to request her help for baby #2! Personally, I do not do well without sleep, so I was extra nervous about the newborn stage. Simply knowing we had help from BBN&N quelled my anxieties in the weeks leading up to our son's arrival. Yet Casandra and the entire BBN&N team exceeded even my high expectations. They provide an extremely organized and impactful service that I recommend to any parents, new or experienced.Posted on Google
Sahang-Hee Hahn17 June 2026Stephanie has been a fantastic caregiver for our newborn son. She began supporting our family when our son was around five weeks old and helped us through an incredibly challenging period until he was approximately three months old. Throughout that time, she was consistently professional, detail-oriented, proactive, and compassionate. On her very first day, Stephanie quickly acclimated to our family and confidently took over our baby’s care so I could get some much-needed rest. When I woke up from a nap, I discovered that a baby bouncer we had received had been assembled, a sound machine had been unpacked and set up, and she had provided thoughtful recommendations for baby-friendly household products, including dish soap and laundry detergent. It felt as though our home had been transformed into a more infant-friendly environment in a matter of hours, and it gave me tremendous confidence that Wesley was receiving exceptional care. In the weeks that followed, Stephanie continued to provide outstanding support. She observed that Wesley was exhibiting symptoms consistent with silent reflux. Although our first pediatrician was initially skeptical, Stephanie continued to raise the possibility respectfully and without being intrusive. Her observations ultimately prompted us to seek a second opinion. As a result, our son was prescribed anti-reflux medication, which significantly improved his feeding. It is entirely possible that without Stephanie’s insight, our son would have continued to struggle unnecessarily. We were deeply grateful not only for her knowledge, but also for the thoughtful and respectful way she shared her recommendations. We always felt comfortable considering her advice and making our own decisions as parents. By the end of our time together, I felt far more confident in my ability to care for my child and had been given valuable time to recover from delivery. In addition to caring for our child, Stephanie assisted with meal preparation, light housekeeping, and countless other tasks that helped our family feel more rested and supported. After every visit, I felt refreshed, more capable, and better equipped to handle the challenges of the day. In my view, that is exactly what exceptional postpartum support should provide. I recommend Stephanie to other families without reservation and would gladly work with her again.Posted on Google
Cherry Lim8 June 2026This service is worth every penny!! You may feel anxious to have a stranger in your home taking care of your newborn, but the team is very communicative and vetted. They are all very responsive to any questions and open to anything that may be causing you anxiety. I never felt like I was left hanging or any request I wanted was out of line. Special shoutout to Sheena who is an angel on earth and saved my sanity during those first few months of care!Posted on Google
Jane Bargmann30 May 2026We had the most wonderful experience with Ann from Boston Baby Nurse. She was with us for several months and is truly amazing, exceptional, A+++. She is an expert at sleep training; she got our newborn on a regular sleep schedule (now sleeping 11 hours! was not sleeping through the night before Ann) and helped her learn to self soothe. Ann is always on time, reliable, courteous, and a pleasure to interact with. She has a wonderful laugh and disposition; she provides feedback and advice in a constructive but not pushy way. She truly cares. Any family who has the opportunity to work with Ann is blessed. We will miss her terribly, as will Baby D!Posted on Google
Jessica Zweig15 May 2026This was the best investment we made after having our second child. We were a little late to the game in scheduling, but Kelsey was able to find us a newborn care expert, Molly who was such a godsend, that we extended our care, and were given another expert, Meriyem who was equally amazing. I cannot recommend this service, save money on baby clothes and spend it on this instead!Posted on Google
Charlotte12 May 2026Highly recommend! We found BBN&N through a friend who also had a great experience. Aliana was amazing with our daughter and allowed us to get some much needed rest a couple of nights a week so we could be better rested to parent our toddler while dealing with the newborn phasePosted on Google
Nikki Haddad9 May 2026We had a wonderful experience with Boston Baby Nurse & Nanny, especially with Sonia, who supported us during the first few months of our daughter’s life! Having trusted overnight support made such a huge difference during the newborn stage. Sonia was incredibly reliable, warm, and attentive, and she left detailed notes each night about feeds, diaper changes, sleep, and how the night went overall. We always felt our daughter was in excellent hands and are so grateful for her support during such an important time for our family. We feel like we made it through the newborn trenches in large part because of BBNN!
